Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@torveya.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Torveya is operated by Shenzhen Hengxu Trading Co., Ltd.
Company Name: Shenzhen Hengxu Trading Co., Ltd.
Address: Room 105, No. 17 Ailiang Road, Liang'antian Community, Pinghu Subdistrict, Longgang District, Shenzhen, Guangdong, China
Phone: +86 13540497933
Email: support@torveya.com